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My account

  • Log in / Register
  • My orders
  • I’ve forgotten my password
  • Address book
  • Invoices
  • Delete account

Order

  • Minimum order value
  • Availability
  • Canceling an order
  • Which article can I order?
  • Is there a minimum order quantity?
  • Placing an order
See all 8 articles

Transport and delivery

  • Delivery time
  • In which countries can Dolomite deliver?
  • Is it possible, that delivery- and invoice-addresse are different?
  • Where is my parcel?
  • Shipment tracking
  • Shipping costs
See all 7 articles

Payment

  • Additional delivery charges following Brexit?
  • Payment
  • Do I have to pay the entire Klarna invoice, even if I don't keep all the items?
  • Do I get a new invoice if I have returned some of the items?

Returns

  • Right of withdrawal
  • Exchange
  • How do I receive the money back, after I have sent the goods back?
  • Returning all items
  • Refunds
  • Return conditions
See all 7 articles

Customer service

  • Customer service
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